CONTACT

Currently, we do not offer international shipping through our standard checkout process. However, we are working on expanding our reach. If you are interested in international shipping, please send us an email at hello@thunderstruckcoffee.com.au to be added to our international shipping waitlist.

To ensure you receive the freshest coffee possible, we roast and ship from two separate roasting plants. This sometimes results in your order being split into two shipments. Rest assured; all parts of your order will arrive as quickly as possible.

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the shipping carrier's website.

To keep your coffee fresh, store it in an airtight container in a cool, dark place. Avoid storing it in the refrigerator or freezer as this can affect the flavour.

We are committed to ethical sourcing and offer several organic and fair-trade certified options. Look for the certification labels in the product descriptions.

Thunderstruck Coffee is proud to support our veterans. A portion of our profits is donated to Veteran Support Force (VSF). VSF provides proactive support to Veterans and their families during the ongoing Royal Commission in Defence and Veteran Suicide.

Absolutely! We welcome partnerships with cafés and businesses. If you're interested in using Thunderstruck Coffee in your café or hosting a "Buy a Veteran a Coffee" day, please contact our sales team at hello@thunderstruckcoffee.com.au for more information and to discuss how we can collaborate.

If you need to change or cancel your order, please contact us as soon as possible at hello@thunderstruckcoffee.com.au. We will do our best to accommodate your request before the order is processed and shipped.